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An account can be blocked for one payment: who will PrivatBank refuse to serve?

In 2025, Ukrainian banks significantly strengthened financial monitoring. Not only entrepreneurs and businesses, but also ordinary individuals came under special attention. One of the most active in inspections is PrivatBank. If a client’s transactions seem suspicious, the account can be blocked, and in some cases, even the service agreement can be completely terminated.

Banks received such powers in accordance with the law on financial monitoring, which allows financial institutions to independently assess client risks. If the bank believes that transactions may be related to money laundering or hidden activities, it has the right to intervene without a court decision.

There are actually many reasons for terminating cooperation with a client. The most common of them are:

the bank considers the client to be too high a financial risk;

the client does not provide documents explaining the origin of the funds;

provides false or incomplete information;

the bank cannot establish who actually benefits from the transactions.

Most often, problems arise precisely because of suspicious payments – regular large transfers, atypical activity or receipts without a clear explanation. The process does not happen instantly. First, the bank analyzes the transactions and collects information. Then the client is asked to provide explanations or documents. And only after that a decision is made – to continue cooperation or terminate it.

If the bank decides to terminate the contract, the client receives an official notification. After refusal of further service, the client cannot withdraw funds in cash.

Instead, PrivatBank gives 30 calendar days to contact the branch and transfer the remaining money to an account at another bank. To do this, you need to write an application for transferring funds. The bank sends it by mail, and can also provide it directly at the branch. Along with the application, you must have:

account details at another bank;

passport or other identity document;

identification number.

If the client does not come to the bank within 30 days, the funds will not disappear. They will be transferred to a separate analytical account for inactive accounts. The money will be stored there and will be returned on demand when the person nevertheless contacts the bank.

Experts advise to keep documents confirming the origin of the funds in advance, not to use personal accounts for business and to promptly respond to bank requests. In 2025, financial monitoring has become stricter – and this is a reality that everyone has to reckon with.