A PrivatBank client stated that the bank terminated its business relationship with him just nine days after the completion of a financial monitoring review. According to the man, he had previously submitted all requested documents and received notification that there were no restrictions on his accounts. Minfin reported this story.
The man explained that his accounts underwent financial monitoring throughout September 2026. To verify the origin and purpose of the funds, he had to visit the PrivatBank branch in Irpin several times. The client stated that he visited the bank five times in a single month, submitting statements and documentation for each transaction amount.
On September 16, the man claims he received a notification stating that the review was complete. The message reportedly indicated that the accounts had passed the check and that there were no restrictions on their use. The client considered the matter resolved, but the situation changed on September 25. He claims PrivatBank informed him of its decision to unilaterally terminate their business relationship.
Thus, only nine days elapsed between the completion of the financial monitoring and the decision to terminate service. It is impossible to determine the reasons for this decision based on the client’s account alone. The provided information does not include the bank’s public stance on this specific situation.
The author of the complaint stated that he disagrees with the decision and intends to take the matter to court.
